Privacy policy

1. Scope of This Privacy Policy

This Privacy Policy applies to the website operated under the name Rearviewvintage and explains how personal information may be collected, used, stored, and protected when customers visit the website, browse products, place orders, contact customer service, or use related services.

The website sells furniture, home goods, and related accessories to customers in the United States.

This Privacy Policy is intended to provide customers with information about the types of information that may be collected and how that information may be used in connection with the website and related services.

2. Website Owner and Business Information

This website is owned and operated by REARVIEW VINTAGE LLC.

Company Name: REARVIEW VINTAGE LLC

Address: 1748 THOMASVILLE RD, TALLAHASSEE, FL 32303, USA

EIN: 99-1780174

Phone: +1 (407) 221-7007

Email: info@rearviewvintage.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).

Please contact us by email. We will respond to your inquiry within 24 hours.

3. Information We May Collect

Depending on how customers use the website, Rearviewvintage may collect information such as:

Name
Billing address
Shipping address
Email address
Phone number
Order information
Product information
Payment-related transaction information
Customer service communications
Return, exchange, cancellation, and warranty-related information
Website usage information
IP address
Browser and device information
Information collected through cookies and similar technologies

Customers are not required to provide information that is not necessary for the relevant transaction or service.

4. Information Provided When Placing an Order

When a customer places an order, information may be required to process and fulfill the transaction.

This may include the customer's name, email address, shipping address, billing information, contact information, order details, and transaction-related information.

Order information may be used to:

Confirm the order.
Process and fulfill the purchase.
Arrange shipment.
Provide order and delivery updates.
Process returns, exchanges, or cancellations.
Provide customer service.
Handle applicable warranty requests.
Maintain transaction records.

Payment card information may be processed through the applicable payment service or payment processor. Rearviewvintage does not need to store complete payment card information on its own website servers to process an order.

5. How We Use Personal Information

Personal information may be used for legitimate business and transaction purposes, including:

Processing customer orders.
Providing products and related services.
Communicating about orders.
Providing shipping and delivery information.
Responding to customer inquiries.
Managing returns and exchanges.
Processing cancellations and refunds.
Handling product warranty requests.
Maintaining transaction and customer service records.
Operating and maintaining the website.
Detecting and addressing website security or technical issues.
Understanding website usage and performance where applicable.
Complying with applicable legal and business requirements.

Personal information is not collected for purposes unrelated to the operation of the website or the services requested by the customer unless otherwise disclosed or required by applicable law.

6. Payment Information and Transaction Security

When customers make a purchase, payment information may be processed by the payment service selected for the transaction.

The website may use HTTPS and applicable security technologies to protect information transmitted through the website.

Rearviewvintage does not request customers to send complete payment card numbers, security codes, passwords, or other payment credentials by email.

Customers should use the payment process provided on the website when completing an order.

7. Shipping, Returns, Exchanges, and Warranty Information

Information associated with an order may be used to provide post-purchase services.

This may include information needed to manage:

Shipping and delivery.
Returns.
Exchanges.
Cancellations.
Refunds.
Product-related customer service.
Warranty requests.

Products purchased through Rearviewvintage are covered by a 2-year warranty, subject to the applicable warranty terms and conditions.

Information relating to a warranty request may include the order number, product information, purchase date, customer contact information, photographs or descriptions of the product condition, and communications concerning the request.

Such information may be retained as reasonably necessary to administer the warranty and related customer service.

8. Cookie Policy (Politique de Cookies)

Rearviewvintage may use cookies and similar technologies to support website functionality and understand website usage.

Cookies are small data files that may be stored on a customer's browser or device when visiting the website.

Depending on their purpose, cookies may include:

Necessary cookies: Used for essential website functions, shopping cart operation, checkout, security, and other technical functions.
Functional cookies: Used to remember certain preferences or settings where applicable.
Analytics cookies: Used to understand website traffic, page visits, and general website performance where applicable.
Preference or marketing-related cookies: May be used where applicable and subject to the relevant consent or preference requirements.

Customers may manage or restrict cookies through their browser settings. Disabling certain cookies may affect some website functions, including shopping cart or checkout features.

For more information about cookies, customers may also review the website's separate Cookie Policy.

9. Cookies and Personal Information

Cookies do not necessarily identify a customer directly.

Depending on the type of cookie or technology used, information such as IP address, browser type, device information, pages viewed, session information, or general website activity may be collected.

Where cookie technologies are associated with personal information, such information will be handled according to this Privacy Policy and applicable privacy requirements.

Cookie settings may vary depending on the customer's browser, device, and website preferences.

10. Sharing of Personal Information

Rearviewvintage may share information with service providers when necessary to operate the website and provide requested services.

Depending on the transaction, these service providers may include:

Payment processing providers.
Shipping and delivery carriers.
Website hosting and technical service providers.
Analytics or website performance providers.
Customer service and communication providers.
Fraud prevention or security service providers.
Professional service providers where reasonably necessary for business operations.

Service providers may receive only the information reasonably necessary to perform their applicable services.

Rearviewvintage does not represent that every service provider will use the same privacy practices. Customers should review the applicable third-party privacy information where appropriate.

11. Information Retention

Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information.
The purpose for which the information was collected.
The customer's order history.
Customer service or warranty requirements.
Accounting and transaction record requirements.
Security and fraud prevention needs.
Applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled according to applicable business and legal requirements.

12. Children's Information

Rearviewvintage does not knowingly collect personal information from individuals under 18 years of age through the website.

The website and its purchasing services are intended for adults who are legally able to enter into transactions.

If a parent or legal guardian believes that a person under 18 has provided personal information to Rearviewvintage, the parent or legal guardian may contact us at info@rearviewvintage.com.

Upon receiving an appropriate request, Rearviewvintage may review the information and take reasonable steps to address the situation where applicable.

13. Intellectual Property

The website and its content may include product descriptions, photographs, graphics, text, logos, page designs, layouts, and other materials.

Unless otherwise stated, website content and materials are owned by or used by Rearviewvintage or the applicable rights holder.

Customers may view website content for personal shopping and informational purposes.

Website content may not be copied, reproduced, modified, distributed, published, republished, or commercially used without appropriate authorization, except where permitted by applicable law.

Product names, trademarks, logos, photographs, and other third-party materials remain the property of their respective rights holders where applicable.

14. Privacy Questions and Contact Information

Customers who have questions about this Privacy Policy or the handling of personal information may contact Rearviewvintage by email.