Shipping policy
1. Scope of the Shipping Policy
This Shipping Policy applies to orders for furniture, home goods, and related accessories placed through the Rearviewvintage website for delivery within the United States.
It explains available shipping methods, shipping charges, order processing times, estimated transit times, delivery coverage, tracking information, and situations that may affect delivery schedules.
2. Shipping Coverage
Rearviewvintage provides shipping within the United States.
Orders can be shipped to eligible residential and commercial addresses within the United States, subject to carrier service availability and applicable delivery restrictions.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
3. Shipping Charges
Shipping charges are calculated according to the order total:
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Orders of $110 or more: Free shipping.
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Orders below $110: A flat shipping fee of $9 applies.
The applicable shipping charge will be displayed during checkout before the order is submitted.
4. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully received.
Processing may include payment verification, order confirmation, product preparation, packaging, and shipment arrangement.
Business days generally refer to Monday through Friday, excluding applicable U.S. public holidays.
The processing period is separate from the transportation period.
5. Transit Time
After an order has been processed and handed over to the shipping carrier, the estimated transit time is generally 4–7 business days.
The estimated transit time begins after the package has been shipped and does not include the order processing period.
The total estimated fulfillment period is therefore generally:
1–3 business days for processing + 4–7 business days for transit.
Actual delivery time may vary depending on the destination, carrier operations, weather, holidays, and other transportation conditions.
6. Shipping Carriers
Rearviewvintage may use the following shipping carriers depending on the order, destination, package characteristics, and carrier availability:
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UPS
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FedEx
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USPS
The carrier used for a particular order may vary.
Where tracking information is available, it will be provided to the customer after the order has been shipped.
7. Order Confirmation and Shipment Notification
After an order is successfully placed, the customer may receive an order confirmation by email.
Once the order has been processed and shipped, shipment information and tracking details may be provided by email when available.
Customers should check the email address used when placing the order for order and shipping notifications.
8. Tracking an Order
When tracking information is available, customers can use the tracking number provided in the shipment notification to check the current transportation status of the package.
Carrier tracking information may take some time to become active after the package is handed over to the carrier.
If tracking information does not update for an extended period, customers may contact Rearviewvintage at info@rearviewvintage.com for assistance.
9. Delivery Address
Customers should carefully review their shipping information before submitting an order.
The shipping address should include all information necessary for delivery, such as:
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Full recipient name
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Street address
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Apartment, unit, suite, or other applicable information
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City
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State
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ZIP code
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier.
Customers should contact Rearviewvintage as soon as possible if they identify an address error after placing an order.
10. Delivery Delays
The stated processing and transit times are estimated timeframes rather than guaranteed delivery dates.
Delivery may take longer than the estimated timeframe due to circumstances such as:
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Severe weather
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Transportation disruptions
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Carrier operational delays
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High shipping volumes
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Holidays or peak shipping periods
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Incorrect or incomplete delivery information
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Address-related delivery restrictions
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Package handling or routing issues
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Events outside the control of Rearviewvintage or the shipping carrier
If a shipment is delayed, customers may use the available tracking information to review the latest carrier status.
For significant or unresolved delivery delays, customers may contact info@rearviewvintage.com for assistance.
11. Failed or Missed Delivery
If a carrier is unable to complete delivery, the carrier may make another delivery attempt, hold the package for pickup, or return the package to the sender depending on the applicable carrier procedures.
Customers should monitor tracking information and follow any delivery instructions provided by the carrier.
If a package is returned because of an incorrect address or other customer-provided delivery information, additional shipping arrangements may be required before the order can be reshipped.
12. Damaged Packages
Customers should inspect the external condition of the package when it is delivered.
If the package or product appears to have been damaged during transportation, customers should contact Rearviewvintage at info@rearviewvintage.com and provide the order number and relevant details.
Photographs of the package, shipping label, and damaged product may be requested to help review the shipment issue.
13. Missing or Undelivered Packages
If the carrier's tracking information indicates that a package has been delivered but the customer cannot locate it, the customer should first check the delivery location and any applicable carrier delivery notes.
Customers may also contact the carrier using the tracking information.
If the package remains missing, customers should contact Rearviewvintage at info@rearviewvintage.com with the order number and tracking information so that the delivery status can be reviewed.
14. Company and Contact Information
This website is owned and operated by REARVIEW VINTAGE LLC.
Company Name: REARVIEW VINTAGE LLC
Address: 1748 THOMASVILLE RD, TALLAHASSEE, FL 32303, USA
EIN: 99-1780174
Phone: +1 (407) 221-7007
Email: info@rearviewvintage.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).
Please contact us by email. We will respond to your inquiry within 24 hours.